Terms of Service

Last updated: July 18, 2025

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the services offered by MarKevis DnD Services ("us", "we", or "our"). Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and clients.

1. Services

We provide web design, web development, mobile application development, and website maintenance services as detailed on our website and in individual project proposals. The scope of work, deliverables, and timelines for each project will be defined in a formal quote or statement of work provided to the client ("Client"). Any work requested by the Client that falls outside of the agreed-upon scope will be considered extra and will require a separate quote and agreement.

2. Client Responsibilities

The Client agrees to provide all necessary content (text, images, branding materials, API keys) and feedback in a timely manner. The Client represents and warrants that they have all necessary rights and permissions for any content provided to us. Delays in providing content or feedback may result in project delays, for which we are not responsible.

3. Payment and Fees

A non-refundable deposit of 50% of the total project cost is required before any work begins. The remaining 50% is due within 10 days of the final invoice, which will be sent upon project completion. Final delivery of the project (e.g., website launch, app submission, or transfer of files) will occur after the final payment is received.

Payments for monthly maintenance plans are due on the first (1st) of each month. Invoices not paid within 10 days of the due date may incur a late fee of 5% of the outstanding amount per month.

4. Refunds

Due to the nature of our work, the initial 50% deposit is non-refundable. If the Client cancels the project after work has commenced, no refunds will be issued for work already completed. We strive for client satisfaction and will make reasonable efforts to resolve any issues before cancellation.

5. Intellectual Property

Upon receipt of final payment, all rights to the final website design and code are transferred to the Client. We retain the right to display the completed project in our portfolio and marketing materials. Any preliminary designs or concepts that are not chosen remain our intellectual property.

6. Confidentiality

We will not disclose any confidential information provided by the Client to any third party, except as required to perform our services (e.g., setting up third-party integrations).

7. Limitation of Liability & Warranty

Our liability to the Client for any claim or loss arising from our services is limited to the amount of fees paid by the Client for those services. We are not liable for any indirect, incidental, or consequential damages, including lost profits, resulting from issues such as website downtime, security breaches, or data loss that are outside of our direct control.

Our responsibility and liability for any services provided, including but not limited to bugs, errors, or performance issues, shall cease entirely six (6) months after the date of final project delivery (the "Warranty Period"). After this period, any further work or support will be considered a new service and will be billed accordingly, unless covered by an active Maintenance Plan.

For mobile applications, we are not responsible for the approval or rejection of the application by any app store (e.g., Apple App Store, Google Play Store), nor are we responsible for issues caused by future updates to a mobile operating system (iOS or Android).

8. Termination

For project-based services, either party may terminate the service agreement with 30 days written notice. If the Client terminates the agreement, they are responsible for paying for all work completed up to the date of termination.

Monthly maintenance services may be canceled by the Client at any time. Cancellation will be effective at the end of the current billing month, and no pro-rated refunds will be issued.

We reserve the right to terminate any project or service immediately if the Client breaches these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes on our website.

Contact Us

If you have any questions about these Terms, please contact us via email or mail:

Email: contact@markevisdnd.dev
Mailing Address: 1007 N Market Street, Suite G20 #129, Wilmington, DE 19801